Delivery & Returns
We do worldwide shipping from Modiin-Maccabin-Reut, Israel.
We send all our orders by standard registered mail, so we always have a track number of the shipment.
Items in stock are shipped within 72 hours once payment is received (1-3 business days).
We inform you that if your package is shipped internationally, it will be subject to import taxes, customs duties, and/or fees imposed by the destination country.
We cannot take a responsibility about this fees.
Estimated shipping times:
Israel: 1- 5 business days.
Europe: 5-10 business days.
Rest of the world: 7-15 business days.
International orders can however sometimes take up to 30 business days due to customs.
RETURNS & EXCHANGES
We want you to feel comfortable with your purchase, so if you are not happy with it, please contact us. We can work out a refund or exchange.
We accept returns in the first 14 days from receipt of product. To approve the return is it imperative that you contact us first and that the product be in perfect condition and with original packing.
We are not responsible for loss or damage during the return of the item.
The purchase amount will be refunded by your payment method once we receive the product within 5-7 working days.
Shipping fees are non-refundable.
Sorry, but we don't accept cancellations.